+52 (624) 142-0424 info@hightideloscabos.com
+52 (624) 142-0424 info@hightideloscabos.com

Frequently Asked Questions

Weather

As we know the weather is a factor that can lead us to modify our day, sometimes we will have to change location, re-schedule and / or cancel (the refund will be issued 100% in case of cancellation by us). You will be informed of the options and you will make the decision. Factors that could influence this are rain, high swell, wind and jellyfish.

Cancellation Policy

For a full refund, cancel at least 48 hours in advance of the start date of the experience. No show or last minute cancelation will be charge in full. This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

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