As we know the weather is a factor that can lead us to modify our day, sometimes we will have to change location, re-schedule and / or cancel (the refund will be issued 100% in case of cancellation by us). You will be informed of the options and you will make the decision. Factors that could influence this are rain, high swell, wind and jellyfish.
For a full refund, cancel at least 48 hours in advance of the start date of the experience. No show or last minute cancelation will be charge in full. This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
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When you book with an account, you will be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.